This article explains how to choose the right heating and cooling company for you. You will learn how to avoid the high pressure sales tactics and choose the best contractors for your needs. Choosing the right company could mean the difference between a long-lasting reliable relationship or a fly-by-night company who’s only goal is to take your money.
Step One: Do your Research
- Before you hire an HVAC contractor be sure they are properly licensed, insured, and bonded in the State of Ohio.
- Take note of the make, model and size of your current unit and keep record of your maintenance history.
- Take the time to discuss how effectively your current system heats or cools certain rooms in your home.
- Check the Better Business Bureau for the company’s rating and reviews. If there is none be weary.
Step Two: Ask for Referrals
- Ask your friends, family, co-workers and neighbors for companies they have worked with.
- Make sure to ask for referrals from people who’s quality standards match your own.
Step Three: Call References
- Ask the contractor for customer references.
- Call the homeowner or business to discuss the professionalism of the company.
Step Four: Find Special Offers & Rebates
- A heating and cooling system installed by the right contractor is a major investment. Research your needs and seek out the best deals on the market from reputable companies.
- Check out rebates and reward programs offered by the company such as Referral Programs.
- Ask your accountant if there is any tax benefit in purchasing one unit over another especially in the energy saving units.
Step Five: Ask for a Home Inspection
- Before giving you a solid quote the contractor should come to your house and inspect your home’s size, insulation, and windows before recommending a furnace or A/C for you. Be sure that the contractor selects the right size furnace to meet your needs.
- Most credible companies that have longevity will offer a free estimate for a new furnace, boiler or A/C installation.
Step Six: Get a Written Estimate
- Obtain at least two estimates from different companies. Three is best.
- Compare all estimates for items listed that the company will perform for you. Make sure that whoever you choose is including all the items that need to be addressed.
- Make sure your estimate includes any warranty information for your new unit.
- Keep in mind the lowest price is not always the best choice. As the old adage states, “you get what you pay for”!
Other criteria to consider…
- Deal with reputable vendors only that carry BWC insurance as well as liability insurance and an HVAC license (you should be able to ask for copies of all of these documents).
- Check them out online. Do they have positive customer reviews?
- Does the estimator look and act professionally? Do you trust them in your home?
- Do they answer their phone?
- Are they easy to work with? Do they answer all of your questions in a way that makes sense to you?
In summary, it is important to build your knowledge base before making a decision. Your home is a precious asset so who you choose to take care of your HVAC needs is vital for longevity and quality.